We bought this cooler for our Mtn. home to store wine for family occasions. We had read the reviews on how the shelves were fairly tight and that the larger bottles had issues with scraping the labels, so we decided on the 160 bottle size knowing we would reduce the capacity by removing some shelves for Pinot bottles and other larger bottles. Plus we wanted the extra room to space out the bottles. At first we could not figure out how to remove the shelves but we called Newair CS and they were very helpful. They were quick to send us the information on how to remove the shelves. Note, the picture they sent looks like you need to push in a button on the shelf slide, but you actually need to push down a small metal lever next to the button that releases the shelf. Nonetheless, once we figured it out it was very easy to do. The delivery service reminded us to wait a few hours before plugging in the unit to let the cooling fluid settle, and we also noticed it says that in the manual, not sure if that makes a difference but we let ours rest for a few days. Once we did start it up it cooled quickly even though we had 20 - 30 bottles in it when we turned it on. The unit looks good, appears to be good quality, and it seems to be very quiet though we have it our laundry room so I am not sure we have paid much attention to noise aspect of the unit. So far we are very happy with the cooler.